Customer Master Data Analyst (Order Management, China Market)

Join Alcon, a global leader in eye care, as a Customer Master Data Analyst specializing in Order Management for the China Market. This role is pivotal in ensuring data accuracy, streamlining order processes, and supporting business operations across the region. In this dynamic role, you'll leverage your expertise in data analysis to maintain and enhance the integrity of customer master data, ensuring seamless order fulfillment and improved operational efficiency. Based in Canggu, Bali, you'll be part of a team dedicated to driving innovation and excellence in eye care solutions.

As a Customer Master Data Analyst at Alcon, you'll be responsible for analyzing and managing customer master data to support order management processes. You'll work closely with cross-functional teams to ensure data accuracy, consistency, and timeliness, ultimately contributing to the smooth operation of business processes. This role offers a unique opportunity to work in a fast-paced environment, utilizing advanced data analytics tools to drive business decisions and improve operational efficiency.

📋 Tanggung Jawab Pekerjaan

• Analyze and manage customer master data to ensure accuracy and consistency
• Support order management processes by maintaining and enhancing customer data
• Utilize data analytics tools such as SQL, Tableau, and Power BI to drive business decisions
• Collaborate with cross-functional teams to streamline data processes and improve operational efficiency
• Monitor data quality and implement corrective actions to ensure data integrity
• Provide regular reports and insights to stakeholders on data trends and performance
• Stay updated with industry best practices and emerging technologies in data analytics
• Participate in continuous improvement initiatives to enhance data management processes

🎓 Kualifikasi & Syarat

• Bachelor's degree in Computer Science, Information Technology, or a related field
• 3-5 years of experience in data analysis or a similar role
• Proficient in data analytics tools such as SQL, Tableau, and Power BI
• Strong understanding of data management principles and best practices
• Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams
• Ability to work in a fast-paced environment and meet tight deadlines
• Familiarity with order management processes and customer data management systems
• Knowledge of the China market and eye care industry is a plus

🛠️ Keahlian

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