Lead Front Desk Receptionist

CV Cakrawala Property ยท ๐Ÿ“ Banyumas, Jawa Tengah ยท Diposting 2026-10-12
FULL_TIMEโญ TERVERIFIKASI
Rp 17.000.000 โ€“ Rp 27.000.000 per month
We are looking for a dynamic and experienced Lead Front Desk Receptionist to join our team at CV Cakrawala Property in Banyumas, Jawa Tengah. In this role, you will be responsible for managing the front desk operations, ensuring a welcoming and efficient environment for our guests and residents. This is a great opportunity to showcase your leadership skills and contribute to a thriving property management team.

๐Ÿ“‹ Tanggung Jawab Pekerjaan

Manage and supervise front desk staff to ensure high-quality service and a welcoming atmosphere for guests and residents.,Handle all front desk operations, including check-in and check-out procedures, guest inquiries, and reservations.,Maintain accurate and up-to-date records of guest information, room assignments, and billing details.,Coordinate with other departments to ensure smooth operations and resolve any issues or concerns that may arise.,Enforce property rules and regulations, and ensure compliance with local laws and regulations.,Provide excellent customer service and resolve guest complaints or issues in a timely and professional manner.,Conduct regular inspections of the property to ensure it is clean, well-maintained, and in compliance with safety standards.,Assist with the training and development of new front desk staff members.

๐ŸŽ“ Kualifikasi & Syarat

Bachelor's degree in Hospitality Management, Business Administration, or a related field.,Minimum of 3 years of experience in front desk receptionist or a similar role in the hospitality or property management industry.,Strong leadership and management skills, with the ability to supervise and mentor front desk staff.,Excellent communication, interpersonal, and customer service skills.,Proficiency in English and Bahasa Indonesia.,Familiarity with property management software and systems.,Ability to work well under pressure and manage multiple tasks and responsibilities simultaneously.,Valid driver's license and a clean driving record.

๐Ÿ› ๏ธ Keahlian

Leadership and team managementCustomer service and guest relationsProperty management softwareMultitasking and time managementProblem-solving and conflict resolutionCommunication and interpersonal skills
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